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Contact Information

Morco Limited
20 Oak Tree Business Park
Oakwood Road
Mansfield
Nottinghamshire
NG18 3HQ
England

Tel: 01623 422828
Fax: 01623 422818
Email: sales@morcohome.com

Visa Debit, Visa Electron, Mastercard, Maestro, American Express, Worldpay

Shipping Rates, Ordering Information & Returns.

Office Opening Hours
Monday - Friday, 9am - 5pm
We are closed at Weekends and Bank Holidays. 

Shipping Costs
Orders up to £24.99 shipping cost is £2.99
Orders between £25.00 - £49.99 shipping cost is £3.99
Shipping is normally FREE OF CHARGE on orders over £50.00 for delivery within the UK.
Goods are normally sent within the UK by courier or first class post. 
We currently only accept online orders for shipping within the UK. Please contact us on +44 1623 422828 for international shipping rates.
Parcel refusal / goods not called for - re-delivery charges from £7.99 apply.
Some items require a signature upon delivery.

Despatch
On acceptance of internet orders stock items are normally despatched within 2-5 working days. Any items 'to follow' will be despatched as soon as they become available. We reserve the right to use our discretion on the shipping of part orders when we expect all items to be imminently available - unless you request otherwise, an extra carriage charge may be applicable for split deliveries. We normally invoice goods on the date of despatch. If any items are expected to take longer than 10 working days we will send an email to inform you.
If you need items urgently then please phone your order through and check availability.
Non Receipt of Goods - In the unlikely event of your goods being lost in transit we must be notified within 14 days from date of receipt of despatch email.
Products, offers and prices are subject to availability and change.

VAT
All prices include UK VAT.

Payment
Payment is due with the order. We welcome Maestro/Delta Debit Cards and Mastercard/Visa/American Express Credit/Charge Cards. Goods will not be supplied where incorrect card billing address has been supplied.

Returns
You have the right to return goods within 14 days from the date of receipt if not as expected or no longer required. Please advise us of your intention either by phone +44 (0) 1623 422 828 or e-mail at returns@morcohome.com and you must state your name, a description of the goods, order number and reason for return. 
You must take reasonable care of the goods in your possession pending their return to Morco Limited. Morco Limited will only accept returned goods in their original packaging and which does not exhibit signs of wear or tear. Any use of the goods beyond that necessary to inspect them on delivery will invalidate your right to return for a full refund. Any returned goods that can not be re-sold as new will not be accepted for return or refunded.
Where Morco Limited has supplied goods to you, these goods must be returned to Morco Limited 20 Oak Tree Business Park Oak Tree Lane Mansfield Nottinghamshire NG18 3HQ. The cost of returning goods is non-refundable. Original shipping costs are non-refundable.

If you wish to return an item to us because it is faulty or damaged. We require you to notify us on the day of delivery that there is a problem and indicate whether you want a replacement or a refund. Please advise us of your intention either by phone +44 (0) 1623 422 828 or e-mail at returns@morco.uk.com and you must state your name, a description of the goods, order number and reason for return.

Your statutory rights are not affected.

Retention of Title
Title to all goods remains with Morco Ltd. until full payment is received and cleared, but responsibility for the goods passes on delivery. Morco Ltd. reserves the right to recover all costs plus interest charges arising from payments which are dishonoured, late or not forthcoming. 

Guarantee
Unless stated otherwise, all products are guaranteed for 12 months against manufacturing defects. We accept no liability whatsoever in the case of claimed consequential or similar loss.